Tell Me More video series
In the Tell Me More series, students interview school mental health professionals to better understand their roles and how they support student well-being. School and board staff are encouraged to share these videos to build awareness of the supports available in their school and community.
How can we help students understand the mental health supports available in their school and community?
Students benefit when they know the services that exist and who they can turn to for help with their mental health. The Tell Me More video series features students interviewing school mental health professionals to learn about different services and how they support students.
Why is this important?
Understanding mental health roles and services can help build students’ mental health literacy, support help-seeking behaviour, and combat stigma.
The Tell Me More series helps make school and community mental health supports more visible and approachable and empowers students to feel more confident about seeking support.
How might I use these videos?
These short videos can be shared across school communication channels, including websites, newsletters, social media platforms and virtual learning environments. They can also be used during classroom discussions, school-wide well-being initiatives and mental health literacy activities. This series is also well-suited for orientation and transition events to help students and families understand the types of mental health services available in schools and communities.
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TELL ME MORE:
0:04
STUDENTS ASK QUESTIONS ABOUT MENTAL HEALTH SUPPORTS
0:07
(Brad): Hey there, my name is Brad.
0:09
And today, I’m talking with Heather
0:10
about student mental health.
0:12
So Heather, who can I talk to at school about my mental health,
0:15
or if I have a concern about a friend?
0:17
(Heather): Yeah, so that’s a great question.
0:20
Um, I think a lot of students will start
0:22
by talking with a friend,
0:23
if ever they have a concern for their mental health,
0:26
or possibly another friend’s. But there are some situations
0:29
where you might want to talk to an adult,
0:31
to help get you connected with support.
0:33
At school, we have lots of great choices that, you know,
0:37
people could possibly go to if they feel comfortable.
0:40
I think I would suggest that people start by looking at
0:44
who they feel like they can talk to, and feel comfortable with.
0:48
So that might possibly be a teacher,
0:51
it could be support staff,
0:52
like a child and youth worker. (Brad): Right.
0:54
(Heather): If you’re in a Catholic school,
0:56
might be a chaplain. We also have guidance educators,
1:00
we have student success teachers, resource teachers.
1:03
(Brad): Awesome. (Heather): Your school might have an Indigenous
1:06
or a Black graduation coach
1:08
that you might feel comfortable to talk to as well.
1:10
And then there’s possibly your principal
1:12
or your vice-principal. So those would all be some great options
1:15
that I think students could go to
1:16
if ever they were looking to get connected
1:19
to a regulated mental health professional in their school.
1:21
(Brad): Awesome. Yeah, no, it sounds like we have lots
1:23
of great options to go to.
1:24
That’s great. (Heather): Yeah, for sure!
1:26
(Brad): So, what kind of services are available at school
1:29
to support students with their mental health?
1:31
(Heather): Yeah, okay, great question. So at school,
1:34
there might be a range of different supports.
1:37
It will look different in every school.
1:38
But I would say that every school will be able
1:42
to connect you with a regulated mental health professional.
1:44
So that might be a school social worker,
1:47
a school psychologist, possibly a psychotherapist,
1:49
or even a mental health nurse.
1:51
So they can offer counselling, or help to get you connected
1:54
with resources that might be in your community.
1:57
I think the other thing I would share is that it’s important
2:00
that students know that there are choices
2:02
when it comes to looking at supports,
2:05
so it’s important that you find somebody
2:07
that you feel good connecting with.
2:08
(Brad): Of course.
2:10
(Heather): So that might mean that you’re looking for somebody
2:12
who speaks the same language as you.
2:14
Or somebody who understands your identification,
2:17
or possibly more about your culture and identities.
2:19
(Brad): Absolutely. Um, that’s great.
2:21
What kind of services are available in the community
2:24
or online to help students with their mental health?
2:28
(Heather): Yeah, great questions.
2:29
There’s lots of resources that are available for students.
2:33
You might first begin the conversation, though,
2:35
with somebody at home, that might be a parent, caregiver.
2:40
It might also be a community member.
2:42
You may talk to an elder or a coach, possibly a teacher.
2:46
There’s lots of great options in terms of places
2:49
that students can go to,
2:50
to start the conversation about their mental health.
2:53
In our communities, you can find lots of resources
2:56
that offer free service that are also confidential,
2:59
meaning they strive to keep your information private.
3:01
(Brad): Nice.
3:03
(Heather): There’s three youth resources I’d like to highlight
3:05
that are available for students all across Ontario,
3:07
and they are One Stop Talk, Kids Help Phone, and ConnexOntario.
3:12
(Brad): Can you tell more about One Stop Talk?
3:14
(Heather): Yes. So One Stop Talk is a resource that is available
3:18
to young people in Ontario that they can access themselves.
3:22
They can do this by going online, through a phone, tablet,
3:26
or computer, where they can get access
3:29
to a trained mental health professional.
3:32
There are no waitlists for this service,
3:34
so you can get access right away when you go online.
3:37
(Brad): Very nice!
3:39
(Heather): They’re open Monday to Friday from 12 to 8,
3:41
and on Saturdays from 12 to 4.
3:44
It would say that they’re there to offer counselling to you,
3:47
and offer a counselling session right away.
3:49
They can also help get you connected with resources
3:52
in your community, though,
3:54
if you were looking for that after speaking with them.
3:57
They would say that there’s really no problem that’s too big
4:00
or too small to bring to them and their team,
4:03
they would be happy to connect with you about that.
4:05
And if ever somebody was in doubt,
4:07
they would encourage you to reach out and speak about that.
4:10
They have services in English and in French,
4:13
and translation support available in over 240 languages.
4:16
(Brad): Oh wow! (Heather): Including ASL.
4:18
(Brad): No way, that’s awesome! (Heather): Yeah!
4:20
(Brad): Can you tell me a little more about Kids Help Phone?
4:22
(Heather): Yeah. Kids Help Phone is a great resource
4:24
that’s there to support young people with their experiences
4:28
or feelings that they might be having.
4:30
They’re a resource that’s available Canada-wide.
4:33
They offer support in a range of different language options,
4:36
so there’s lots of choices
4:39
if you’re looking to connect with someone.
4:41
I’d also say that they’re open 24 hours a day, 7 days a week.
4:45
(Brad): That’s awesome.
4:46
(Heather): So, if ever someone was wanting to reach out,
4:48
they’re there.
4:50
I would also offer that you can connect with them
4:53
by using a phone, a tablet or a computer.
4:57
They have online messaging, text, chat services.
5:01
They also have some great resources on their website.
5:04
And their services are free, and confidential as well,
5:07
so meaning, they work to try and keep your information private.
5:11
(Brad): Can you tell me a little bit about ConnexOntario?
5:13
(Heather): Yes, absolutely. So, ConnexOntario is a resource
5:16
that’s available to support any person in Ontario
5:20
with helping to find resources in their local community
5:23
related to mental health, addictions or problem gambling.
5:27
(Brad): Interesting.
5:28
(Heather): You can connect with them by going online
5:30
to their website, you can email with them, chat, call.
5:34
There’s a few different options. (Brad): Yeah.
5:37
(Heather): And if you visit their website,
5:38
you can help learn more about how to do that.
5:40
They’re available 24 hours a day, 7 days a week.
5:43
So definitely a great option to check our resources
5:46
in your local community, that you might be looking
5:50
for support around mental health, addiction
5:52
or a problem gambling. (Brad): For sure. That’s great.
5:56
KIDS HELP PHONE
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TELL ME MORE:
0:04
STUDENTS ASK QUESTIONS ABOUT MENTAL HEALTH SUPPORTS
0:07
(Brad): Hi, my name is Brad,
0:09
and today I’m speaking with Marianne.
0:10
So Marianne, how does a school social worker
0:13
support student mental health?
0:15
(Marianne): So, as a social worker,
0:16
a school social worker myself,
0:18
what we do is meet with students like yourself,
0:20
and we talk about things that might be stressing you out.
0:23
It could be family issues, schoolwork, student conflicts,
0:28
and we try to help find tools and find solutions.
0:31
And we can do that one-on-one,
0:33
we can do that in group sessions,
0:36
and we can also do some workshops
0:39
and classroom interventions as well,
0:42
to help reduce stigma and talk about mental health
0:45
in a non-judgmental way.
0:47
(Brad): Very nice.
0:49
(Marianne): We can meet with you privately
0:50
in a, again, non-judgmental setting,
0:53
to work through things that you are having difficulties with.
0:57
So that can be through journal writing,
0:59
it can be through just discussion,
1:01
and sometimes it’s through playing games together.
1:03
(Brad): Oh, that’s awesome!
1:05
(Marianne): And sometimes we help you by working with staff
1:08
and other school personnel,
1:10
to try to find some solutions to help you cope
1:13
with what you’re dealing with, and to empower you as a student.
1:15
We’re here to help.
1:17
(Brad): Is what you talk about in counselling
1:18
kept private between you and the student?
1:21
(Marianne): Good question. We do go over confidentiality
1:24
the first time that we meet.
1:26
We do keep things private, we won’t share with your teachers
1:29
or your parents, unless there is a danger of harm to yourself
1:34
or somebody else is in harm’s way.
1:36
(Brad): Right. (Marianne): Then we will have to
1:39
take other precautions.
1:40
However, when we meet for the first time,
1:43
we always go over that and answer any questions
1:46
that you might have.
1:48
And our first counselling session,
1:49
we always discuss how counselling works,
1:52
and kind of the process of it.
1:54
If we are not the right fit for you,
1:57
we will try to make sure that we find somebody
1:59
who’s a better fit. (Brad): How can I find out more
2:01
about counselling services at my school?
2:04
(Marianne): So in your school, you can reach out
2:05
to a trusted adult. So that could be a teacher, a principal,
2:09
a resource worker, or a child and youth worker,
2:11
and they can always help you get in touch with us.
2:14
At some schools, you can sign yourself up
2:16
for individual counselling on your own,
2:20
and so we’re here to help.
2:21
(Brad): Awesome.
2:23
SCHOOL MENTAL HEALTH ONTARIO STUDENT SITE
0:01
TELL ME MORE:
0:03
STUDENTS ASK QUESTIONS ABOUT MENTAL HEALTH SUPPORTS
0:07
(Brad): Hi, my name is Brad,
0:09
and today, I’m speaking with Dr. Yvonne, psychologist,
0:11
about how a psychologist
0:13
can help support students’ mental health.
0:15
So Yvonne, what is a school psychologist?
0:18
I didn’t even know there were psychologists in schools.
0:21
(Yvonne): Yes, there are psychologists
0:23
in most schools in Ontario.
0:25
I’m a school psychologist, which psychologists
0:28
have special training in things like helping kids
0:32
deal with really tough situations,
0:34
handling their emotions,
0:35
learning challenges and making friends.
0:38
(Brad): How do school psychologists
0:39
help support students’ mental health?
0:42
(Yvonne): Well, we try our best to help kids feel good mentally,
0:45
help them understand themselves better,
0:48
and also help develop some strong
0:50
and healthy relationships.
0:52
And help them succeed in life and at school.
0:54
We may do an assessment, which would involve us
0:57
talking to kids, listening to them,
0:59
and also understanding what’s important to them.
1:02
(Brad): Oh, that’s great. (Yvonne): Mm-hmm!
1:03
Sometimes, we might do some activities,
1:05
like reading, writing or math tasks.
1:08
It might also involve things like problem solving,
1:10
looking at things like your memory,
1:12
or how quickly you can do something.
1:14
(Brad): Interesting. (Yvonne): Yeah!
1:15
And at the end of an assessment,
1:17
we may diagnose a condition,
1:19
like an anxiety disorder, or an attention problem.
1:22
Things like depression, or even a learning disability.
1:24
(Brad): How else could a school psychologist help students?
1:27
(Yvonne): Well, school psychologists can work
1:29
with parents, caregivers and teachers,
1:31
and come up with plans and strategies,
1:33
and put them in place to support kids.
1:35
It could be to do with their learning,
1:37
or with how they’re feeling.
1:38
Some school psychologists may also provide therapy
1:41
or counselling to kids, because learning
1:43
and mental health are very interconnected.
1:45
(Brad): Mm-hmm.
1:46
(Yvonne): Another thing that we might do
1:47
is provide a referral or resources to someone else
1:50
that’s in the community, or in the school.
1:52
What we want to do is provide all the resources we can,
1:56
so that we can help students feel supported,
1:58
and to do their very best.
1:59
(Brad): That sounds awesome.
2:02
SCHOOL MENTAL HEALTH ONTARIO
0:00:08.080,0:00:12.240
Hi! My name is Kamea and today I’m
speaking with Heather, a child and
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youth care practitioner. So Heather, who are
the student support staff who work in schools?
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So across Ontario school boards, student support
staff hold many different positions. They can
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be child and youth workers, child and youth
care workers, as well as child and youth care
0:00:27.840,0:00:33.760
practitioners. They can be graduation coaches as
well as chaplains. You’ll find them working in
0:00:33.760,0:00:39.120
both elementary and secondary schools. Sometimes
they hold multiple schools that they support.
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What are the ways in which students support
staff support mental health and well-being?
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So at the heart of student support staff work
is building caring connections. And they build
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those caring connections with yourself as
a student. They build them with families,
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with school staff as well as community partners.
And this is just so that students understand that
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they don’t have to handle situations or problems
by themselves. And student support staff role is
0:01:11.440,0:01:17.360
really making sure that they support students with
their mental health and well-being, especially as
0:01:17.360,0:01:22.960
it pertains to navigating everyday problems. So
some of the ways that you will see student support
0:01:22.960,0:01:28.800
staff supporting in schools is they are able to
come alongside students and notice when they’re
0:01:28.800,0:01:33.760
having a hard time with their mental health and
well-being, and then get them support early that
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will be beneficial to them. You’ll see them
working in classrooms alongside teachers,
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supporting social-emotional initiatives
as well as working in small groups where
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they’re building social skills. Student support
staff, you’ll find them supporting school wide
0:01:50.160,0:01:57.680
initiatives such as mental health fairs as well
as affinity spaces such as Black Student Alliance
0:01:57.680,0:02:02.960
as well as GSAs. In some school boards student
support staff work with students individually,
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working on strategies and tools to equip students
to help themselves. Support staff will also work
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on stress management skills and coping skills,
and they also help with transitions. So students
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that are transitioning from elementary schools to
high schools, from high schools to postsecondary,
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as well as supporting students and parents,
connecting with community partners that students
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identify with and that are able to support them
with the situations they’re having problems with.
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Where can you find student
support staff in schools?
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So you’ll find student support staff in the
daily life spaces of students in schools. And
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some of those spaces include cafeterias
and hallways, libraries and playgrounds,
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as well as virtual classrooms. And some student
support staff are in designated areas, like a
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designated classroom or a room or an office. And
they are intentionally in these spaces so that
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they’re available to students to help them through
everyday moments that they might be experiencing.
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How can student support staff help if I
have a concern about my mental health?
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So student support staff play an important
role in helping students with their mental
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health and well-being, especially as it pertains
to seeking help. A student support staff would
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be able to come alongside a student who might
be sharing that they’re having a hard time. Or
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the student support staff might be noticing that
they are down or stressed or feeling low or blue.
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And they’ll be able to come alongside them to
connect with them to find out what’s going on,
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as well as find out about the coping strategies
that they already have that that we might be
0:03:45.200,0:03:50.720
able to activate, but also to get them to
supports that they might need. And some of
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those supports in the school can look like a
social worker or a psychologist or sometimes a
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student support staff might connect a student
to a community support specifically that is
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identity-affirming to the student as well as
will take care of the situation that that the
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student might be experiencing. We’re here to
help and that’s the most important thing that
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we want students to know.
Thank you so much.
